The Canadian Mental Health Association, Ottawa Branch (CMHA Ottawa), is an independent, community-based non-profit organization that provides services for eligible individuals in the Ottawa area with severe and persistent mental illness and/or substance use disorder, many of whom are experiencing chronic homelessness or are vulnerably housed. CMHA Ottawa is dedicated to promoting good mental health, developing and implementing sustainable support systems and services, and encouraging public action to strengthen community mental health services and related policies and legislation.
Please review the menu in the upper right-hand corner of this page for a full list of our services.
Mental Health Community Support Services (MHCSS)
If you are seeking services from CMHA Ottawa or one of our partner agencies, please download the Mental Health Community Support Services (MHCSS) referral form for intensive case management by clicking this link: MHCSS Eligibility Referral Form – English
CMHA Ottawa is the central access point for intensive case management (ICM) services in the Ottawa area.
CMHA Ottawa completes intake and assessment responsibilities and coordinates all Mental Health Community Support Services (MHCSS) for the Champlain region. Intensive case management services are provided by a consortium of local agencies that strive to provide language-, culture- and program-specific access to ICM for qualifying individuals, aged 16-64, living with a severe and persistent mental illness. MHCSS promotes continuity of services, increases autonomy, and enriches the quality of life for the people who receive those services.
Are you looking for support for your mental health or substance use/addiction? Navigating the complex and sometimes confusing healthcare system can be challenging. Our friends at AccessMHA can help. Visit https://www.accessmha.ca/ for free mental health and/or substance use/addiction support, services, and care.
Counselling Connect provides quick access to a free phone or video counselling session, available in English and French. You choose a convenient date and time. This service is for everyone: children, youth, adults and families in Ottawa and the surrounding area. Visit https://www.counsellingconnect.org/ today.
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. Visit https://bouncebackontario.ca/ to find out if BounceBack is right for you.
Find crisis resources
If you have arrived at this page in search of resources and crisis lines, please visit this page now.
Please note: Due to COVID-19, our offices at 311 McArthur Avenue will remain closed to all unscheduled visitors until further notice.
Veuillez noter qu'en raison de COVID-19, nos bureaux au 311, avenue McArthur resteront fermés à tous les visiteurs jusqu'à nouvel ordre.