To our clients: The Canadian Mental Health Association is an essential part of the health care system and are still here to provide help but you will experience changes to the services you’re receiving.
Our agency has decided to be very clear in our “physical distancing” policies. That means there is to be no in-person contact between each other and our clients, like you. That will leave some of you feeling vulnerable and isolated. But it doesn’t mean you’re being abandoned. It just means we must take extra precautions in how we interact—for your own safety and the safety of our community.
Please reach out to your worker, peer or group facilitator by phone, text or email. We are doing our absolute best to maintain communication while abiding strictly by social distancing directives.
Ottawa Public Health has recommended we all self-isolate and keep six feet from each other (physical distancing) for the next while. Our top doctors have recommended that travel outside be limited to the things we need: groceries, prescription drugs and medical treatment, that’s it.
We ask for your patience as we provide alternative service delivery and work to provide essential mental health and addictions services. We hope to return to regular service levels as soon as possible.